Frequently asked questions
Please email shop@bilidvd.com for more help.
Yes, your order will be sent from the United States.
Yes. We guarantee all our DVDs are authentic.
Yes. All of our DVDs are region 1 coded, working in the U.S. with DVD players, PC, laptop, PS4 and Xbox.
All orders will be sent by USPS with tracking number, ETA 8-12 days. We’re not able to send with the express.
Yes, for every order, no minimal spend.
We will be fully responsible for such things. We’ll send free replacements or make the full refund.
Yes, for any reason and within 60 days.